Guest Guide

Welcome — we’re so glad you’re here. Please follow these simple guidelines so everyone can enjoy a calm, comfortable stay.

Our park is designed to be a calm, comfortable place to relax and unwind. To help everyone enjoy their stay, we kindly ask guests to follow these simple guidelines.

Arrival & your stay

  • Please check in at reception upon arrival
  • Accommodation fees are to be finalised at check-in
  • Check-out is by 10:00 AM, unless a later departure has been arranged
  • Overnight visitors must be registered with reception
  • Guests are responsible for their visitors at all times
  • One vehicle is permitted per site; additional vehicles may use visitor parking

Day visitors

  • All visitors are required to check in at reception before entering the park
  • Visitor parking must be used at all times
  • Visiting hours are from 9:00 AM – 9:45 PM
  • Vehicles staying during the day must be moved to visitor parking by 10:00 AM
  • Pool access is reserved for registered guests only

Pets

  • Pets are not permitted in cabins. A $200 cleaning fee applies if this policy is breached
  • Pets must be supervised at all times
  • Please do not leave pets unattended
  • Kindly clean up after your pet
  • Pets are not permitted near shared facilities

Getting around

  • Please observe the 10 km/h speed limit throughout the park
  • Follow all directional signage for the safety and comfort of guests

Shared facilities

  • Laundry facilities are available for guest use. Please do not wash clothing in sinks or bathrooms
  • Please leave shared spaces clean and tidy after use
  • Remove laundry promptly once cycles are complete
  • Laundry supplies are available at reception
  • Pet bedding is not permitted in washing machines
  • Please clean BBQs, kitchen areas, and appliances after use
  • Use designated clotheslines only
  • Fire drums are permitted with prior approval

Waste & recycling

  • General waste bins are provided throughout the park
  • Recycling facilities are available for cans, paper, and glass

Smoking

  • Smoking is not permitted inside cabins. A $200 cleaning fee applies if this policy is breached
  • Please observe all no-smoking signage throughout the park

A peaceful stay

  • Quiet time begins at 10:00 PM
  • Please be considerate of fellow guests and neighbouring sites
  • Children must be supervised in shared areas
  • Please use all appliances and facilities with care
  • Any fire setup requires prior approval
  • Kindly switch off heating and cooling when not in use

Thank you for helping us keep our park welcoming, peaceful, and enjoyable for everyone. We hope you have a relaxing and memorable stay.